Customer Journey Map for Insurance

Insurance companies are fiercely fighting against customer leakage due to emerging alternative options. The crucial point in this battle is to precisely define pain points in customer experience and turn them into growth opportunities. CXMap is designed for automatic real-time customer journey analysis available for every marketer. With powerful this powerful tool by your side, you can improve customer experience, decrease the number of lost clients, and increase revenue.

Check the template below that outlines a typical customer journey in insurance. Customize it to define the most efficient acquisition channels and traffic drop-offs.

Please note that the numbers are given for reference only.

Get insights into:

• What sources bring you more qualified leads?
• Which product is the most popular?
• How many prospects turn into clients after agents’ calls?